Terms and Conditions

Last updated: July 24, 2025

1. Introduction

These Terms and Conditions ("Terms") govern your use of the website and services provided by Sapientpro OÜ ("Company," "we," "our," or "us"). By accessing our website or using our services, you agree to be bound by these Terms.

Company Information:

  • Company Name: Sapientpro OÜ
  • Registration Number: 16032686
  • Address: Harju maakond, Tallinn, Lasnamäe linnaosa, Sepapaja tn 6, 15551, Estonia
  • Contact: [email protected]
  • Phone: +380 891205609

2. Acceptance of Terms

By accessing and using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our website or services.

3. Services Provided

Sapientpro OÜ provides gaming application review and analysis services, including but not limited to:

  • Comprehensive gaming app reviews and evaluations
  • Market research and analysis for the Azerbaijan gaming market
  • Technical consultation for gaming applications
  • Strategic planning and advisory services
  • Related consulting and professional services

4. Service Agreements

4.1 Contract Formation

Service agreements are formed when we accept your project request in writing. All services are subject to separate written agreements that will specify scope, deliverables, timelines, and fees.

4.2 Scope of Work

The specific scope of work, deliverables, timelines, and fees will be detailed in individual service agreements. We reserve the right to modify project scope based on discovery findings or client requests.

4.3 Client Responsibilities

Clients are responsible for:

  • Providing accurate and complete information about their gaming applications
  • Granting necessary access to applications and related materials
  • Timely communication and feedback during the review process
  • Payment of agreed fees according to the payment schedule

5. Payment Terms

5.1 Fees and Payment Schedule

Fees for services will be specified in individual service agreements. Payment terms typically include:

  • 50% deposit required before work commencement
  • Remaining balance due upon delivery of final deliverables
  • Payment due within 30 days of invoice date
  • Late payment fees may apply for overdue accounts

5.2 Refund Policy

Refunds are considered on a case-by-case basis. Generally, no refunds are available for completed work that meets the agreed specifications.

6. Intellectual Property

6.1 Client Materials

Clients retain ownership of their gaming applications and related intellectual property. We will use client materials solely for the purpose of providing agreed services.

6.2 Our Work Product

Upon full payment, clients receive full rights to review reports and analysis specifically created for their project. We retain rights to methodologies, templates, and general knowledge gained.

6.3 Confidentiality

We maintain strict confidentiality regarding client projects and will not disclose confidential information without written consent, except as required by law.

7. Website Use

7.1 Permitted Use

You may use our website for lawful purposes only. You agree not to:

  • Violate any applicable laws or regulations
  • Interfere with or disrupt the website's functionality
  • Attempt to gain unauthorized access to our systems
  • Use the website for any commercial purpose without permission

7.2 Content Accuracy

We strive to provide accurate information on our website but make no warranties regarding completeness, accuracy, or currency of the content.

8. Disclaimers and Limitations

8.1 Service Disclaimers

Our services are provided on an "as is" basis. We make no warranties regarding:

  • The accuracy or completeness of our analysis
  • The commercial success of reviewed applications
  • Market performance predictions
  • Third-party actions or decisions based on our reports

8.2 Limitation of Liability

To the maximum extent permitted by law, our liability is limited to the amount paid for the specific service giving rise to the claim. We are not liable for consequential, indirect, or punitive damages.

9. Indemnification

Clients agree to indemnify and hold harmless Sapientpro OÜ from any claims, damages, or expenses arising from:

  • Breach of these Terms or service agreements
  • Misuse of our services or reports
  • Violation of third-party rights
  • Any illegal or unauthorized use of our services

10. Termination

Either party may terminate service agreements with written notice. Upon termination:

  • Client remains liable for work completed to termination date
  • We will deliver completed work upon payment of outstanding fees
  • Confidentiality obligations continue indefinitely
  • Each party returns or destroys confidential information

11. Force Majeure

Neither party will be liable for delays or failure to perform due to circumstances beyond reasonable control, including natural disasters, government actions, labor disputes, or technical failures.

12. Governing Law and Jurisdiction

These Terms are governed by Estonian law. Any disputes will be resolved through:

  • Good faith negotiations between the parties
  • Mediation if negotiations fail
  • Estonian courts as the exclusive jurisdiction for legal proceedings

13. Data Protection Compliance

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR). Our data practices are detailed in our Privacy Policy.

14. Modifications

We reserve the right to modify these Terms at any time. Material changes will be communicated through our website or direct notification. Continued use of our services after changes constitutes acceptance of the modified Terms.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

16. Entire Agreement

These Terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between the parties regarding the subject matter herein.

17. Contact Information

For questions about these Terms, please contact us: