Privacy Policy

Last updated: July 24, 2025

1. Introduction

Sapientpro OÜ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Company Information:

  • Company Name: Sapientpro OÜ
  • Registration Number: 16032686
  • Address: Harju maakond, Tallinn, Lasnamäe linnaosa, Sepapaja tn 6, 15551, Estonia
  • Contact: [email protected]

2. Information We Collect

2.1 Personal Information

We may collect the following personal information when you contact us or use our services:

  • Name and contact information (email address, phone number)
  • Company name and business information
  • Project details and requirements
  • Communication preferences

2.2 Technical Information

We automatically collect certain technical information when you visit our website:

  • IP address and browser information
  • Pages visited and time spent on our website
  • Referring website information
  • Device and operating system information

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. Please see our Cookie Policy for detailed information.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Providing and improving our gaming app review services
  • Communicating with you about our services and your projects
  • Responding to your inquiries and support requests
  • Analyzing website usage to improve user experience
  • Sending marketing communications (with your consent)
  • Complying with legal obligations

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

  • Contract: To fulfill our service agreements with you
  • Legitimate Interest: To improve our services and website functionality
  • Consent: For marketing communications and non-essential cookies
  • Legal Obligation: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who assist us in operating our business
  • When required by law or to protect our rights
  • In connection with a business transaction (merger, acquisition, etc.)
  • With your explicit consent

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Generally:

  • Contact form data: 3 years from last communication
  • Website analytics data: 26 months
  • Service-related data: Duration of service relationship plus 7 years

8. Your Rights

Under applicable data protection laws, you have the following rights:

  • Access: Request information about personal data we hold about you
  • Rectification: Request correction of inaccurate personal data
  • Erasure: Request deletion of your personal data
  • Restriction: Request limitation of processing your personal data
  • Data Portability: Request transfer of your data to another service provider
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent for processing where applicable

To exercise these rights, please contact us at [email protected].

9. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions by relevant data protection authorities
  • Other legally recognized transfer mechanisms

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

13. Supervisory Authority

If you believe we have not addressed your concerns adequately, you have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.